Support Engineer · AI
NewAbout the Role
Join Tata Digital to ship AI-first features. Strong with Gemini and Claude.
As a Support Engineer · AI at Tata Digital, you'll join a small, senior team building AI-native marketing products from the ground up. You'll work daily with Bolt, GPT-4, Cursor to design, ship, and scale features that customers use every day. This is a high-ownership role — you'll have direct input on what we build and how we build it.
What You'll Do
- Instrument observability — eval pipelines, prompt versioning, cost dashboards
- Write clean, well-tested code in Python / TypeScript and review PRs from peers
- Design, build, and ship production-grade AI features using Bolt, GPT-4, Cursor
- Mentor junior builders and contribute to engineering standards
- Build retrieval, RAG, and agent pipelines that scale to thousands of concurrent users
- Architect end-to-end marketing workflows that integrate LLMs (OpenAI, Anthropic, Gemini) with internal systems
- Optimise inference cost, latency, and reliability across services
What We're Looking For
- Bachelor's degree in CS, Engineering, or equivalent hands-on portfolio
- Comfort working with vector databases (pgvector, Pinecone, Weaviate)
- Have shipped LLM-powered products to real users (not just prototypes)
- 4–7 years of experience as a Support Engineer · AI or in a closely related role
- Strong written communication — you can document decisions clearly
- Proficiency in Python, TypeScript, or both
- Strong hands-on experience with Bolt / GPT-4 / Cursor in real production environments
Nice to Have
- Familiarity with Cloudflare Workers / serverless edge runtimes
- Built and operated agentic systems in production
- Comfort with Kubernetes, Terraform, or modern infra-as-code
- Open source contributions to AI / dev-tools projects
Why join Tata Digital?
- Work on problems that genuinely move the needle in Marketing
- Direct ownership — your code reaches real users within days, not quarters
- Learn from a team that has shipped at scale and built with Bolt, GPT-4, Cursor from day one
- Tiny team, big surface area — wear multiple hats and grow fast
Tata Digital is a profitable Marketing company headquartered in Remote. We're a tight-knit team of 500–1000 builders shipping AI-native products that transform how marketing teams work. Customers include fast-growing Indian startups, mid-market companies, and a handful of global enterprises. We've been pre-series a · $4.5m since founding in 2023.
Don't Miss New Opportunities
Get the latest AI jobs and opportunities delivered to your inbox.